Welcome to Moto Parts Store (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website motoparts-store.com and use our services.

By accessing our site and purchasing our high-quality motorcycle parts, accessories, and apparel, you consent to the practices described in this policy. We cater to riders globally who value precision, reliability, and security—principles that extend to how we handle your data.

1. Information We Collect

We collect information that helps us provide our services, process your orders, and enhance your shopping experience.

  • Personal Information: When you make a purchase or create an account, we collect details such as your name, shipping address, email address, phone number, and payment information (e.g., credit card details processed securely by our partners).
  • Transaction Data: Details about the products you purchase, order history, and payment method.
  • Technical Data: Your IP address, browser type, device information, and pages visited on our site, collected automatically through cookies and similar technologies.
  • Communication Data: If you contact our customer support at [email protected], we retain the correspondence.

2. How We Use Your Information

Your data is used to:

  • Process and fulfill your orders for motorcycle parts, gear, and accessories.
  • Provide customer support and respond to your inquiries.
  • Send order confirmations, shipping updates, and account-related messages.
  • Improve our website, product offerings, and overall customer experience.
  • Prevent fraud and enhance the security of our transactions.
  • Comply with legal obligations and enforce our terms of service.

We do not use your personal information for automated decision-making or profiling.

3. Data Sharing and Disclosure

We value your trust and only share your information under these circumstances:

  • Service Providers: We share data with trusted third parties who assist us in operations, such as payment processors (e.g., PayPal, credit card gateways), shipping carriers, and IT service providers. These partners are bound by contractual obligations to handle your data securely and only for the purposes we specify.
  • Legal Requirements: We may disclose information if required by law, court order, or governmental authority.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, customer data may be transferred to the new entity, subject to the same privacy commitments.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data’s security is our priority. We implement appropriate measures to protect it:

  • Storage: Data is stored on secure servers located in the United States. By using our site, you acknowledge this transfer.
  • Encryption: Our checkout process uses SSL (Secure Socket Layer) technology to encrypt your payment information during transmission. We are PCI-DSS compliant.
  • Retention: We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but work diligently to mitigate risks.

5. Your Rights

Depending on your location (e.g., under GDPR for European customers), you have rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You may update or correct inaccuracies in your data.
  • Deletion: You can request deletion of your personal data, subject to legal exceptions.
  • Objection: You may object to certain uses of your data, such as for direct marketing.
  • Data Portability: You have the right to receive your data in a structured, machine-readable format.

To exercise these rights, contact us at [email protected]. We will respond within a reasonable timeframe, typically within 24-48 hours during U.S. Eastern Time business hours.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for site functionality, such as adding items to your cart and processing payments.
  • Analytical Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics) to improve performance.
  • Preference Cookies: Remember your settings and preferences for future visits.

You can control cookies through your browser settings. Note that disabling some cookies may affect site functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.

8. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Moto Parts Store
45 Parsons Avenue
Saint Albans City, VT 05478
Email: [email protected]